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Refund Policy

Refund Policy

Effective Date: February 11, 2025
Website: digitalcsy.shop
Company Name: Digital Csy
Contact Email: support@digitalcsy.shop

1. Strict No Refund Policy

By purchasing from Digital Csy, you agree and acknowledge that ALL SALES ARE FINAL, and we DO NOT offer refunds, returns, or exchanges under ANY circumstances.

Due to the nature of digital products, once an item has been purchased and downloaded, we cannot issue refunds, as digital goods cannot be "returned" like physical products.

DO NOT purchase from our website if you do not agree with this Refund Policy.

2. Understanding Our Business Model

  • Digital Csy sells publicly available digital products that have been cleaned and secured.
  • We do not claim ownership of any third-party software, themes, plugins, or scripts.
  • All items are sold at an extremely low cost of just $1 as a service fee for making these products safe to use.
  • Since these are non-tangible, irrevocable digital goods, we cannot process refunds once an item has been downloaded.

3. Situations Where Refunds Will NOT Be Issued

Refunds WILL NOT be granted under the following conditions:

✔ You changed your mind after purchase.
✔ You purchased the wrong product by mistake.
✔ You assumed we provide official licenses, updates, or customer support for third-party products.
✔ You expected additional features that were not explicitly mentioned in the product description.
✔ You are unable to install or use the product due to compatibility issues.
✔ Your website, server, or hosting provider does not support the script, plugin, or theme.
✔ You claim the product does not work, but you have not provided sufficient proof of an actual issue.
✔ You claim the product is not what you expected, but the product description was clear.
✔ You did not read or understand the product description before purchasing.
✔ You no longer need or want the product after downloading it.
✔ You claim you didn’t receive the download link, but it was already sent to your email.
✔ You try to dispute or reverse the payment through a chargeback.

If you attempt to file a fraudulent dispute or chargeback, your account will be permanently banned, and we reserve the right to take legal action against fraudulent buyers.

4. Technical Issues & Product Support

  • Digital Csy does not provide official support for third-party digital products.
  • We ensure that all items are pre-scanned and free from malicious code before selling.
  • However, if you encounter technical issues, we recommend:
    • Checking the product documentation or installation guide.
    • Ensuring your system meets the required software compatibility.
    • Searching online forums or the official developer’s website for solutions.
  • If you are not comfortable troubleshooting technical issues, we strongly advise NOT purchasing digital products from our website.

5. Chargebacks & Fraudulent Claims

We take fraudulent chargebacks very seriously. If you file a chargeback request after purchasing a digital product, you will be immediately blacklisted and permanently banned from Digital Csy.

In the event of a chargeback dispute:
✔ We will provide evidence of your purchase and download activity to your payment provider.
✔ We will report the fraudulent chargeback to relevant authorities.
✔ We reserve the right to pursue legal action and seek damages.

Any attempts to defraud Digital Csy through unauthorized chargebacks will result in account termination and possible legal consequences.

6. Exceptions to Refund Policy

The ONLY situation in which a refund may be considered is if:
✔ You were charged twice for the same product due to a billing system error.
✔ The product was completely missing from our system after purchase, and we were unable to provide a replacement.

Any such claims must be reported within 24 hours of purchase. After 24 hours, no refunds will be issued.

To request a refund under these rare circumstances, email us at: support@digitalcsy.shop.

7. Intellectual Property & Licensing Disclaimer

  • Digital Csy is NOT affiliated with, endorsed by, or associated with any third-party marketplaces, such as Envato Elements, ThemeForest, CodeCanyon, or similar platforms.
  • We do not provide license keys, official updates, or developer support for any products listed on our website.
  • By purchasing from Digital Csy, you understand that you are paying only for access to a cleaned, safe version of the product from public sources—NOT for an official license.

If you need an official license, support, or updates, we recommend purchasing directly from the original developer.

8. Legal Disclaimer

  • By purchasing from Digital Csy, you agree that all sales are final and non-refundable.
  • We do not guarantee compatibility with future software updates from third-party developers.
  • We are not liable for any damages, losses, or security risks associated with the use of our products.
  • Digital Csy’s decision regarding refunds is final and non-negotiable.

9. Policy Updates

  • We reserve the right to update or modify this Refund Policy at any time without prior notice.
  • Changes will be reflected on our website, and it is the buyer's responsibility to review this policy periodically.

10. Contact Information

For inquiries related to billing or refunds (under exceptional cases only), contact us at:

📧 Email: support@digitalcsy.shop
🌐 Website: digitalcsy.shop

Final Notice

By purchasing from Digital Csy, you confirm that you have read, understood, and agreed to our Strict No Refund Policy.

✔ ALL SALES ARE FINAL.
✔ NO REFUNDS WILL BE GIVEN UNDER ANY CIRCUMSTANCES.
✔ NO EXCEPTIONS WILL BE MADE.

If you do not agree with this policy, DO NOT purchase from Digital Csy.

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