Shipping & Delivery Policy

Shipping & Delivery Policy

Effective Date: February 11, 2025
Website: digitalcsy.shop
Company Name: Digital Csy

1. Digital Products – No Physical Shipping

Digital Csy is a 100% digital marketplace, meaning we do not ship any physical products. All items listed on our website are digital downloads, including themes, scripts, plugins, mobile apps, video effects, and software. There are NO physical deliveries, NO shipping charges, and NO waiting time.

By purchasing from Digital Csy, you acknowledge and agree that all products are delivered digitally and no physical shipments will be made.

2. Instant Download Policy

✔ Immediate Access: Upon successful payment, you will receive instant access to your purchased digital product.
✔ Download Link: The product download link will be available in your account dashboard and sent to your registered email.
✔ No Delays: Our system ensures an automated and seamless delivery process, so you can access your files instantly.

If you do not receive your download link within a few minutes, please check your spam/junk folder or contact us at support@digitalcsy.shop.

3. Delivery Failure & Customer Responsibility

✔ Correct Email Required: It is the buyer’s responsibility to provide a valid and correct email address during checkout.
✔ No Refunds for Incorrect Emails: If you enter the wrong email, you will NOT be eligible for a refund as the digital product is considered delivered.
✔ Download & Backup: Once you download your product, it is your responsibility to store it securely. We do not guarantee long-term access to your files after purchase.

Lost your files? We may allow redownloads within a limited period. Contact us for assistance.

4. Non-Delivery Issues

If you do not receive your product due to technical issues on our end, we will:
✔ Verify your payment and provide a new download link.
✔ Assist in resolving any access issues.

However, we will NOT be responsible for non-delivery caused by:
❌ Incorrect or invalid email address entered during checkout.
❌ Issues with your email provider blocking or filtering our emails.
❌ Failure to check your spam/junk folder for the download link.
❌ Internet connectivity issues on your end.

5. Unauthorized Sharing & Resale Prohibited

• All digital products purchased from Digital Csy are for personal use only.
• Reselling, redistributing, or sharing our products is strictly prohibited.
• We reserve the right to suspend accounts found violating our policies.

6. Changes to This Policy

We reserve the right to update or modify this Shipping & Delivery Policy at any time without prior notice. It is your responsibility to review this page periodically for updates.

7. Contact Us

For any delivery-related inquiries, contact us at:

📧 Email: support@digitalcsy.shop
🌐 Website: digitalcsy.shop

By purchasing from Digital Csy, you confirm that you have read, understood, and agreed to our strict Shipping & Delivery Policy.

✔ ALL PRODUCTS ARE DIGITAL.
✔ NO PHYSICAL SHIPPING.
✔ NO REFUNDS DUE TO DELIVERY ISSUES CAUSED BY CUSTOMER ERRORS.